Friday Dec 20, 2024

TAS service tokenization failures

  Operational

TAS service tokenization failures
Update


Dec 23, 2024 - 03:36PM (UTC)
Resolved

We have resolved the issue and are currently monitoring the fix as it is live - functionality should be back to normal

Dec 24, 2024 - 12:26AM (UTC)
Identified

We have identified an issue with our caching layer and we are working on rolling out a solution

Dec 23, 2024 - 11:50PM (UTC)
Identified

During an EKS upgrade, our tokenization service was degraded, which increased downtime.

We are currently working on remediation.

Dec 20, 2024 - 08:50PM (UTC)

Reported on

Fri, Dec 20, 2024 8:50 PM (UTC)

Resolved at

Tue, Dec 24, 2024 12:26 AM (UTC)